Welcome to Flowers Seven Sisters. These Terms and Conditions ("Terms") set out the agreement between you, the customer, and Flowers Seven Sisters ("we", "us" or "our") for our online flower delivery services. Please read these Terms carefully before placing an order. By accessing our website and ordering from us, you agree to abide by these Terms. These Terms apply to all flower delivery customers in Seven Sisters and the surrounding areas.
To purchase flowers or related Products from Flowers Seven Sisters, you must:
We strive to ensure all product descriptions, images, and prices on our website are accurate. However, some variations in colour, design, or content may occur due to the seasonal availability of flowers and materials. Should a particular flower or item not be available, we reserve the right to substitute with an item of equal or greater value while maintaining the style and theme of the arrangement. If major substitutions are necessary, we will do our best to contact you prior to dispatch.
All prices displayed on our website are in GBP (£) and include VAT unless otherwise stated. Delivery charges, where applicable, will be shown separately before order confirmation. We reserve the right to adjust prices at any time. Price changes will not affect orders that have already been confirmed.
Payments for online flower delivery orders in Seven Sisters must be made in full at the point of placing the order. We accept major debit and credit cards, and may offer other secure payment methods as presented at checkout. Your payment information is handled according to our Privacy Policy and is processed securely to protect your details. Orders are only accepted and processed following successful payment authorisation.
Flowers Seven Sisters delivers to specified postcodes in Seven Sisters and surrounding areas, as identified during the checkout process. Delivery timescales are outlined at checkout and may vary depending on seasonal demand, delivery location, or unforeseen circumstances.
We will make every reasonable effort to deliver your order within the selected date and time window. If we are prevented from or delayed in delivering due to events beyond our control (such as severe weather, courier delays, or supply disruptions), we will notify you as soon as possible and agree a resolution.
It is your responsibility to provide accurate delivery contact details. Should the recipient not be present at the time of delivery, our driver may leave the flowers with a neighbour, in a safe location, or return them for redelivery. We will, where practical, leave a card or notify you of where the delivery has been left. Additional costs arising from repeated delivery attempts may be charged.
Should you wish to cancel an order, you must notify us in writing (using the contact options on our website), quoting your order number, as soon as possible.
To ensure the highest quality, most flowers are freshly prepared before dispatch. As fresh products are perishable, returns may not be accepted unless the flowers arrive damaged or are not as described. Please contact us immediately if you have any concerns regarding the quality or condition of your delivery.
If you are dissatisfied with your delivery, please contact us within 24 hours of receipt, providing your order reference number and details of the issue. We may request photographic evidence to assist our investigation. Where flowers arrive in poor condition or are not as described, you will be offered a replacement or full refund at our discretion. Your statutory rights are unaffected.
Flowers Seven Sisters will not be liable for:
Our maximum liability to you under these Terms for any claim relating to an order is the value of the original order placed. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence or for fraud.
All content on the Flowers Seven Sisters website, including images, graphics, text, and logos, is the property of Flowers Seven Sisters or our licensors. You agree not to copy, reproduce, modify, or use any such content without prior written consent.
We are committed to protecting your privacy. The personal information you provide during the order process is used only to process your order, arrange delivery, and for other purposes as permitted by law. Please refer to our Privacy Policy for more detailed information about how we handle your data.
We reserve the right to amend or update these Terms at any time. Any changes will be posted on our website and will apply to all orders placed after the changes are published. It is your responsibility to review the latest Terms prior to ordering.
These Terms and your use of Flowers Seven Sisters’ services are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to resolve any disputes arising from these Terms or from use of our services.
Should any provision of these Terms be found invalid, illegal, or unenforceable, this will not affect the remainder of the Terms, which will remain in full force and effect. Failure by us to enforce a right or provision shall not be considered a waiver.
For enquiries regarding your order, feedback, or these Terms and Conditions, please use the contact form on our website. We endeavour to respond promptly and resolve any queries in a timely and professional manner.
Note: These Terms & Conditions are tailored for customers located in Seven Sisters and adjacent areas. By placing an order, you confirm you have read, understood, and agree to be bound by these Terms.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Seven Sisters, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Seven Sisters.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
